WAPSolv is a mobile-first workspace for running a business. This Privacy Policy explains how we collect, use, and share your personal data, and the rights you have over it. "Personal Data" means information that identifies you or your business. By using WAPSolv you agree to the practices described here.
Our values
Your information belongs to you
We collect only what we need to provide and improve the Services, and we delete or anonymize it when we no longer need it. We build with privacy in mind from the start.
We protect your information from others
If a third party requests your Personal Data, we refuse to share it unless you give permission or we are legally required. When we are legally required, we tell you in advance unless forbidden by law.
We help you meet your privacy obligations
We design our products to be used in a privacy-friendly way and provide documentation to help you meet your own privacy responsibilities.
Information we collect
- Account data: name, business name, email address, phone number, and billing details you provide when signing up.
- Usage data: how you access and use the Services, including device, browser, and activity logs.
- Content: the records, files, and data you or your users submit to the Services.
- Support data: information you share when contacting us for help.
How we use your information
- To provide, operate, and improve the Services.
- To set up and secure your Account and contact you about issues.
- To process payments and prevent fraud.
- To send service, product, and (with consent) marketing communications.
- To comply with legal obligations.
Legal bases for processing
We process your Personal Data based on:
- Contract: to deliver the Services you signed up for.
- Legitimate interest: to improve the Services and protect them from abuse.
- Legal obligation: to comply with applicable laws.
- Consent: for optional communications, which you can withdraw anytime.
Your rights
Depending on where you live, you may have the right to access, correct, delete, port, restrict, or object to the processing of your Personal Data. To exercise these rights, contact us at privacy@wapsolv.com. We will not charge you or treat you differently for exercising your rights. If you are unhappy with our response, you can complain to your local data protection authority.
Where we send your information
We are a Canadian company and process data across the world. We may transfer your Personal Data outside your country, including to Canada and the United States. When we do, we use safeguards such as Standard Contractual Clauses to protect it.
How long we retain your information
We keep your Personal Data only as long as needed to provide the Services, comply with the law, and protect our rights. After that we delete or anonymize it.
Security
We use encryption, access controls, and regular reviews to protect your data. No system is perfectly secure, but we work to keep the Services safe and to respond quickly to incidents.
Cookies
We use cookies and similar technologies to operate the Services, remember your preferences, and understand usage. You can control cookies through your browser settings. Essential cookies are needed for the Services to function.
Children's privacy
The Services are for businesses and are not intended for individuals under 18. We do not knowingly collect data from children.
Changes to this policy
We may update this Privacy Policy from time to time. If changes are significant, we will let you know. Your continued use of the Services after a change means you accept the updated policy.
Contact
Questions about your privacy? Email privacy@wapsolv.com or visit our contact page.